February 8, 2016 By News
HIMSS Analytics has awarded a Stage 7 Award to WellSpan Surgery and Rehabilitation Hospital. The award represents the facility’s attainment of the highest level on the Electronic Medical Record Adoption Model? (EMRAM).
HIMSS Analytics developed the EMR Adoption Model in 2005 as a methodology for evaluating the progress and impact of electronic medical record systems for hospitals in the HIMSS Analytics® Logic™ . There are eight stages (0-7) that measure a hospital’s implementation and utilization of information technology applications. The final stage, Stage 7, represents an advanced patient record environment. The validation process to confirm a hospital has reached Stage 7 includes a site visit by an executive from HIMSS Analytics and former or current chief information officers, chief medical information officers, or chief nursing informatics officers to ensure an unbiased evaluation of the Stage 7 environments.
“WellSpan Surgery and Rehabilitation Hospital is an exceptional facility that was built around leveraging the electronic medical record, and it is deserving of the recognition it has achieved,” said R. Hal Baker, MD, senior vice president, clinical improvement and chief information officer, WellSpan Health. “We appreciate the reviewers’ particular recognition of WellSpan’s exceptional integration of biomedical devices with the electronic medical record.”
During the third quarter of 2015, only 4.1 percent of the more than 5,400 U.S. hospitals in the HIMSS Analytics® Logic™ received the Stage 7 Award.
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania [Read More…]
February 2, 2016 By Steve Campbell
When people ask me what software I’d recommend for their medical billing needs, or for their Electronic Health Record systems, or even to handle employee payroll, I tell them it depends. They’re not usually happy with that answer. They want a quick response that’s specific to their needs. My thirty plus years in the technology business are of no value without a complete understanding of their needs.
What you’ll see below is the framework I’ve used to understand my companies software needs ever since I was tasked with finding the perfect accounting software for an Inc. 500 software company in the mid-1990s.
Determine your specific needs
If you’re already using a product that you’ve grown dissatisfied with, write down what you like about it, then write down what you don’t like. Talk to your staff, the people using the product on a regular basis. Within a day or so you’ll find you have a good starting point for understanding your needs.
The next step in the process is to ask yourself whether or not the software will need to communicate or integrate with anything else. In the early days of Electronic Health Records, thousands of practices selected what they were sure was the perfect product, only to find out it didn’t integrate with the software at the local hospital. Does it need to communicate with a remote office? A local hospital? Your payroll processing company? Quickbooks? Begin to build a list.
What technology do you need to run the software?
This is easy, right? If the software runs on a PC, you need a Windows computer. Or, do you need a network server? How secure does the network server need to be? Who takes care of the server, keeping it up to date with patches and security? How will you handle backups? Do you even want to handle backups?
Maybe you’re looking for a cloud-based solution, so you don’t need to worry about things like network administrators and backups. But what about user passwords? Do you need to set up rules for passwords? How often will they need to be changed? Will you allow employees or even yourself to access data from home?
Do you want staff to be able to access your data from smartphones? Do you want an app? If so, does that app need to run on both IOS and Android?
Build YOUR list of technology requirements before you start looking at specific products. If you don’t want the hassle of securing a network server, don’t let a salesperson with a flashy demo change your mind.
Best in class applications or an all in one solution?
Are you looking for a product that handles a single function, or something more comprehensive? If you’re looking for single-function products, are you (and your staff) prepared to do the training and support for multiple products?
If you’re looking for accounting software, you may also want payroll with the same product. If you’re looking for a solution to help you run your private duty home care company, you may want it to include payroll, scheduling, home care billing, and accounting.
Research the products
Product research is where too many people start the process, which is a big mistake. Doing product research before you have a list of requirements allows the vendor to influence the requirements list for your perfect product with their marketing material. You’re far better off building your list first and then beginning the product research phase.
This is the time to dig into feature lists on websites and speak with company sales people. Let them know your want list upfront, it will save both you and them time. Don’t be wary of talking directly with sales people. A good sales person understands her product and can show you how it can work to solve your needs. She’ll let you know if there’s not a good fit, saving both you and your staff time and aggravation. Let them know what your process is and that you’ll be speaking with multiple vendors.
Research the company behind the products
A good part of this process can be done while you’re researching the products. Find out how long the company has been in business. Ask for references using the product the way you will. Then, once you’ve narrowed your list to a manageable number, call the references. Ask them how long they’ve been using the product, how satisfied they are, how responsive the vendor is to customers, and how often they enhance the product.
Another thing that I do before making a significant software decision is to call support to see how quickly they answer the phone, or if they respond to phone calls at all. Some companies prefer to deal only with other technical people, and they limit support to email. Would that work for you?
Rank the products and evaluate or demo the top three
I picked the number three out of thin air. You might have two, or you might have five. The important thing is to wait until you’ve sanity checked everything else before investing staff time evaluating products. I think you’ll find this process to be pretty fast, once you’ve reached this stage because you’re so well prepared.
The process of evaluating new software applications for your healthcare business seems more daunting than it is. Using a framework as an aid to the decision-making can help you to be more confident in your selection process.
January 29, 2016
IBM Watson Health today announced that the 2015/2016 Best in KLAS: Software & Services report recognized two of its newly acquired companies for population health and imaging solutions. IBM Company Phytel's population health solution suite was named Best in KLAS for the population health category, and IBM Company Merge Healthcare was awarded three Best in KLAS Designations and its Hemodynamic … [Read More...]
Practice Velocity EMR Ranked #1 For Urgent Care In the 2015/2016 Best in KLAS: Software and Services report
January 29, 2016
Practice Velocity’s electronic medical record—VelociDoc—has again been rated #1 2015/2016 Category Leader for Urgent Care in the 2015/2016 Best in KLAS: Software & Services report. KLAS, the independent company that monitors vendor performance in the healthcare industry, collected feedback from healthcare providers nationwide to conduct the impartial review. Practice Velocity’s EMR and … [Read More...]
January 27, 2016
Based on its recent analysis of the cloud ambulatory electronic health record solutions market, Frost & Sullivan recognizes eClinicalWorks with the 2015 US Frost & Sullivan Award for Market Leadership for capturing the highest market share (10 percent) among all cloud-based EHR vendors. "eClinicalWorks' v10 EHR platform is a highly agile and customizable EHR suite that drives … [Read More...]
January 26, 2016
Kalorama Information thinks easing meaningful use requirements will aid adoption and real use of EMRs by physician and hospitals. Recent comments of CMS Acting Administrator Andy Slavitt made at a 2016 J.P. Morgan Annual Healthcare Conference indicated that the meaningful use requirements would soon be "over." Meaningful use requirements have in some cases been faulted for rushed implementations … [Read More...]
Improved Electronic Health Records Enable Physician Practice Preparedness for Population Health and Value-based Care
January 19, 2016
The U.S. ambulatory electronic health record market has expanded significantly over the past five years due to incentives provided by Centers for Medicare & Medicaid Services . The rapid advancement of technology and healthcare reform triggered by the Affordable Care Act, particularly the move to value-based reimbursement, has led to the formation of accountable care organizations (ACOs) and … [Read More...]
January 19, 2016
HIMSS Analytics has announced the launch of Logic, which they describe as a comprehensive and intuitive global healthcare IT market intelligence tool. Collaboratively built with hospitals and health systems, Logic is a tool that allows healthcare providers, healthcare IT companies, governmental and education organizations and investors to gain crucial insights for guiding healthcare IT … [Read More...]
January 18, 2016
drchrono, Inc., the industry-leading Electronic Health Record platform on the web, iPad, iPhone and Apple Watch announced today that it has partnered with National ACO. Accountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers that come together voluntarily to give coordinated high-quality care to their Medicare patients. National ACO has over 230 … [Read More...]
HIMSS Survey Finds 83 Percent of an EHR Implementation Yielded Increased Efficiencies in Clinical Staff Quality Performance
January 11, 2016
The 2016 HIMSS Health Information Technology Value survey has found that 88% of organizations with advanced EHR environments were able to identify at least one positive outcome from their use of an EHR, with 83 percent reporting benefits in Clinical Staff Quality Performance. Limited to hospitals with highly sophisticated EHR environments (e.g. hospital having achieved Stage 6 or 7 on the HIMSS … [Read More...]
January 11, 2016
The American Medical Association (AMA) today announced that it is investing $15M to become a founding partner of a healthcare innovation company, Health2047, Inc., that will conduct rapid exploration of innovative solutions to the biggest challenges facing the nation’s 1.1 million physicians and the patients they serve. “Improving the health of the nation is at the core of the AMA's work and … [Read More...]
January 8, 2016
The GetMyHealthData Campaign is commending the U.S. Department of Health and Human Services (HHS) for offering new guidance on patients’ rights to access their health records under the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule. The GetMyHealthData Campaign, which launched in July 2015, is a collaborative effort of leading consumer organizations, health care experts, … [Read More...]