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February 4, 2012

To Scan or Not to Scan – Dealing with Legacy Documents in an EHR World

Case files and medical records
Image by benuski via Flickr

President Obama, like every other president, has signified many changes he would like to see. Whether they are social, political or economic, the changes are always meant to push the American people a little further. We are asked to grab not what is within our grasp, but that which is just outside of our reach. To that end, sometimes the changes take hold and sometimes not.

One of the Obama Administration’s goals is to start modernizing health care. And through a series of stimulus packages that are in the billions of dollars, to incorporate an EHR system that may help reduce “preventable medical errors.” There are many obstacles to overcome to make an EHR effective, but the outcome could make a dramatic impact on health care. But what effect will it have on the MTs and medical transcription service organizations (MTSOs) out there?

One obstacle to overcome is privacy, or perhaps lack thereof in an EHR system. Multiple access points of patient data over an open network like the Internet increases possible loss of security. As electronic data may be more difficult to secure, it may even mandate a stricter HIPAA definition in protecting this patient data. HIPAA, which regulates the use and disclosure of certain information held by “covered entities,” establishes regulations for the use and disclosure of protected health information (PHI). And though security practices for networks have been established, wireless networks may pose a few more risks.

Another significant obstacle is older record integration with the newer EHR system. We have all seen it. The file rooms filled to the brim. Boxes half crushed with the lettering on the front written in black magic marker. And invariably the box where the Smith records are (Sl-Sz) was found in the Bs. These files need to be a part of the records for pre-existing conditions, histories and similar information. Scanning these documents is possible. But the process is extremely expensive and very time consuming. The differences in original sizes, as well as degradation of the material, may even make some of the scans illegible. In addition, destroying data in a shredder is foolproof, but destroying electronic data may be a little more concerning.

For the rest of this article please see the Advanceweb site here.

  • http://www.contegohim.com/ Walker

    I am curious as to whether providers are scanning all of their old files post EHR implementation. If it is so expensive, I imagine they are just digitizing from day forward. Regardless, there is still a huge paper burden and that doesn't seem to be addressed with most EHR installs.

  • http://hellostephen.com Steve Campbell

    This is one of the questions that I've been really curious about – what happens to all of those legacy documents. You're right, it does make sense to go digital going forward but from what I've seen and read many of the smaller practices are buying a scanner and having everything scanned. That seems like a tremendous investment in time and resources to me.

    I see that Contegohim.com offers a nationwide onsite scanning service – what is your team seeing? For your customers choosing to scan the legacy documents are they doing any special coding, beyond file names to get the scanned documents into the EMR systems?

  • emrscanningandimaging

    The scanning technology on the market today has come down in price, and the quality is absolutely fantastic. Capture technology will auto-adjust scanner doc size, as well as perform image enhancements to clear up the image, and in many cases, make it better than the original.

  • emrscanningandimaging

    The scanning technology on the market today has come down in price, and the quality is absolutely fantastic. Capture technology will auto-adjust scanner doc size, as well as perform image enhancements to clear up the image, and in many cases, make it better than the original.