Five healthcare organizations are recipients of McKesson’s 2009 VIP Award for their accomplishments in using healthcare information technology (IT) to improve quality, safety and efficiency. The winning organizations achieved significant results in a variety of areas, including medication and laboratory safety, use of electronic health records (EHRs), care team connectivity across facilities and states, and smoker cessation.
Now in its ninth year, McKesson’s annual VIP Award recognizes organizations that demonstrate vision and innovation in the use of IT to improve healthcare performance. Each winning organization also receives a $10,000 grant for its foundation or charity of choice.
“As the industry prepares for government stimulus incentives, implementing EHRs and optimizing the use of health IT have become even higher priorities for hospitals and physicians,” said Michael Brozino, senior vice president of marketing, McKesson Provider Technologies. “Our customers have long understood the role that health IT can play in reducing the cost of care while providing the best possible treatment to patients. It’s gratifying that these VIP Award winners have achieved outstanding results that others can duplicate.”
The McKesson 2009 VIP Award winners are:
Affinity Health System, Menasha, Wis. – Tobacco use affects more than 46 million Americans and is the most preventable cause of premature death in the United States. Alarmed by high usage rates among adults and teens in its community, Affinity Health System sought to help tobacco users quit. The health system used McKesson’s RelayHealth call center solution to support its Call it Quits program. Since beginning the program, Affinity Health System has exceeded the national average for tobacco quit rate while achieving high patient satisfaction. From 1997-2007, Wisconsin has seen a five percent and 16 percent reduction in adult and teen tobacco usage, respectively. Affinity Health System was recognized for its results under the VIP Innovator category.
Baptist Healthcare System, Louisville, Ky. – Baptist Healthcare System used health IT to build a culture of transparency, achieving remarkable improvements in patient care, clinical efficiency and financial performance. At its five hospitals, Baptist Healthcare has built an extensive McKesson IT infrastructure that collects and processes a large amount of clinical and financial data. To reinforce a team approach and improve patient care, Baptist Healthcare developed a process to quickly turn that data into reports that help care teams identify problem areas and improve processes. Since beginning the initiative, the health system has seen its Appropriate Care Measure scores increase by an average of 87 percent, with its pneumonia score dramatically tripling from 29 percent to 89 percent. In addition, all five Baptist hospitals now fully meet regulatory quality-of-care reporting standards, which represents more than $40 million for the organization. Baptist won an award in the VIP Classic category.
Bloomington Hospital, Bloomington, Ind. – Bloomington Hospital transformed its paper-based system with disparate technologies into a truly integrated, patient-centric delivery model. The health system has also significantly improved safety, coordination of care and access to information across its continuum of hospitals and outpatient facilities. Diagnosis and treatment is much more efficient, thanks to rapid access to patient information — for example, in the radiology department, report turnaround times dropped from two days to less than four hours. In addition, medication errors have decreased by 75 percent overall, including a 98 percent reduction in omitted doses, a 48 percent reduction in wrong doses, and a 67 percent reduction in wrong drug. Bloomington won an award in the VIP Classic category.
OhioHealth, Columbus, Ohio – OhioHealth is a nationally recognized, not-for-profit, charitable, healthcare organization consisting of hospitals, health and surgery centers, home-health services and medical equipment providers. To help ensure greater safety in its medication and laboratory processes, OhioHealth implemented a broad range of McKesson’s clinical solutions. It also fostered a culture that encourages the delivery of the highest-quality care in a timely and efficient manner. The health system has reduced medication errors by 92 percent overall, decreased the incidence of mislabeled blood specimens by 98 percent, and cut patient identification errors by 20 percent. In addition to improving safety, OhioHealth has saved more than $400,000. OhioHealth won an award in the VIP Patient Safety category.
Wheaton Franciscan Healthcare, Wheaton, Ill. – In nine hospital sites and more than 70 physician offices across two states, Wheaton Franciscan Healthcare partnered with McKesson to implement a wide range of IT systems, including an EHR. The organization has not only connected and standardized care, but also improved productivity and quality, enhanced revenue and reduced costs. Through health IT and process change, the health system has exceeded the 90th percentile for adverse drug event prevention, improved physician chart deficiencies by more than 40 percent, and at one site, decreased record storage costs by 94 percent. Over five years, financial benefits are expected to total more than $70 million. Wheaton Franciscan Healthcare won an award in the VIP Classic category.
VIP Award applications are evaluated and scored by a panel of independent, third-party judges. The judges evaluate entries using a point scale to select winners in three categories: VIP Classic, VIP Patient Safety and VIP Innovator. Criteria for selecting winners includes how the technology helps solve a business issue, the project’s methodology, the level of clinical and financial results, and the methodology for measuring results. The 2009 VIP Award judging panel included:
- Alden Solovy, Executive Editor, Hospitals & Health Networks, and Associate Publisher for the Journals of the American Hospital Association
- Adam Gale, President, KLAS Enterprises
- Benjamin Clark, Vice President and Chief Information Officer, Centra Health
- Eileen Donnelly, Director of Information Systems, Solaris Health System
More information on McKesson’s 2009 VIP Awards, including background materials and multimedia, is available in an online press kit at www.mckesson.com/VIPawardnews.