United Hospital System relied upon strong physician and executive leadership along with the Allscripts “Speed to Value” accelerated implementation approach to prepare the hospital to meet the timeline set by the American Recovery and Reinvestment Act (ARRA) of 2009 and maximize stimulus payment opportunities.
Accelerated Activation Approach “Works” for End Users
The Allscripts “Speed to Value” implementation approach is a repeatable implementation methodology that leverages rich client knowledge to provide more than 1,000 suggested configuration and set-up design decisions to reduce deployment cycle time, while providing end users and key stakeholders with the ability to implement a system that physicians are comfortable and satisfied using. Rather than telling physicians, nurses and other caregivers what to do, it leverages their knowledge to provide for a more user friendly system and better care.
“I’m a strong supporter of the ‘speed to value’ implementation approach,” said Jeffrey Trimark, M.D., Medical Director of Medical Staff Development at United Hospital System. “With the support of Allscripts, we were able to rapidly identify and correct any complexities we encountered as we built out components and workflow and tested the system, making the process easier for end users. The rapid response built confidence in the end users that their efforts to adopt the system were being matched by efforts to optimize the system.”
Seamless Care Coordination Between the Acute and Ambulatory Care Settings
United Hospital System simultaneously activated Allscripts CPOE, emergency care and pharmacy solutions, including ePrescribing and Prescription Writer, as well as the company’s device integration and order set integration tools. Working together, these systems provide clinicians at both medical centers a single, secure Electronic Health Record (EHR) with fully integrated clinical workflows to help improve clinical outcomes and turnaround time across the enterprise. Initial success of the technology activation resulted in additional CPOE training sessions being offered earlier than anticipated in response to other physicians interested in using the system.
In a next phase, United Hospital System will deploy the Allscripts ambulatory EHR solution to promote tighter clinical integration between the health system and its employed physician group. Once deployed, physicians across the healthcare system will be positioned to improve collaboration with peers, gain unified views of the latest patient information regardless of care setting and eliminate the need for redundant charting.
“Physicians and nurses are delighted with the seamless access to patient information that only an enterprise system can provide,” said Dr. Trimark. “We are eagerly anticipating the ambulatory EHR roll out in the next few months.”
Glen Tullman, Chief Executive Officer of Allscripts, said, “I congratulate United Hospital System and all of their physicians, nurses and caregivers, along with their leadership, for driving toward 100 percent CPOE in record time. While this puts UHS one step closer to ARRA funding, their progress really is about delivering higher quality care and creating a connected community of health, a critical step in serving their patients. Increasingly, it will be less about the software and more about how healthcare leaders, like the team at UHS, use software to provide their physicians and caregivers with real time information and enable new and better care models. UHS is leading the way.”
Helios Platform Improves Data Integration, Reduces Costs and Eliminates Customized Interfaces
Sunrise Enterprise™ includes Helios by Allscripts™, the company’s unique open platform strategy to deliver vendor choice and flexibility by enabling clients and certified third-parties to natively integrate their applications with Allscripts enterprise solutions. Allscripts clients can then utilize best-of-breed systems without the additional cost and complexity of customized interfaces. The result is improved clinician workflows, an enhanced ability to embrace and extend current technology investments, and more freedom to adopt the latest technology innovations by avoiding vendor delays.