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October 24, 2014

The Benefits of Managed IT Services in Healthcare

Healthcare is a highly sophisticated and sensitive industry that requires in-depth support and management. Over the years, the healthcare industry has evolved to bring new technological advancements to its already existing infrastructure.

Managed IT services are becoming an increasingly popular option for many healthcare facilities to further streamline various tasks, such as data management and network monitoring. IT support for the medical industry goes beyond regular services, and it must offer its clients trustworthy options for the proper handling of sensitive information within the healthcare organization.

Here are some of the benefits that managed services from Syntax or other reputable providers offer in the healthcare arena:

1. Increased Efficiency

Patient care and treatment is the top priority of all healthcare organizations. Growth and output increases when managed services are introduced in any work environment. With round-the-clock teams available and prepared to manage incoming and outgoing data, downtime is greatly minimized.

Clients are able to concentrate on projects to enhance the industry’s standards, rather than worry about handling IT tasks. They will be more focused on the patient’s needs and fulfillment of other operational duties, which will in-turn increase concentration on important factors concerning healthcare development. This increase in efficiency is vital to healthcare because of the high standards in patient care and management that must be met, without which the industry could suffer a great decline.

2. Backup and Recovery

Backup of critical company data is one of the most important aspects of a successful healthcare operation. With risks of data loss due to computer failures, viruses, hackers, or natural disasters, a backup plan is imperative. All company data must be transferred to a secure location and stored for maximum protection. Without the service of managed IT, establishing a backup would be difficult and it would result in further costs to the company’s expenses.

In order to maintain both an accessible and guarded source for all critical information relating to the healthcare facility, the services of an external backup management must be acquired. Recovery plans are also just as valuable, especially within healthcare. Recovery plans go a step further by applying a model to successfully retrieve lost, damaged, or destroyed data. Managed services formulate company-specific recovery strategies to deliver the best solutions for data recovery management.

3. Cost-Effective Services

Keeping and managing a full-time IT staff at the healthcare facility brings an enormous cost to the already highly priced enterprise. This in-house IT staff must be managed for efficient and reliable services, which will increase business costs. Researching and updating the latest IT equipment technology can further complicate the situation, where the healthcare facility suffers and remains in the dark about technological developments that represent the essence of progress. Taking advantage of managed IT solutions can help resolve these issues.

With one-time estimated costs, the healthcare facility enjoys a proactive, updated, and secure service. Remote monitoring removes the need for on-site IT staff, streamlines the handling of important data, and provides access to the latest technologies. Additionally, consider the money saved by not hiring and training staff — the costs of which would be otherwise impossible to avoid.

4. Constant Monitoring

Installing software and updating virus protection are two of the key features required by an IT support system. If the system fails due to a lack of servicing, the healthcare facility can experience a temporary shutdown of processes, which will lead to other potential problems. A non-stop support with consistent monitoring is crucial to prevent downtime.

Managed IT services provide a 24/7/365 support that can handle constant monitoring at any time of the day. While on-site staff may be on break, managed IT support remotely accesses your system to provide you continual service — there is no shortage of staff and no absent employees to replace.

The Future of Managed Services in Healthcare
One of the reasons managed IT services have been introduced late to the healthcare industry compared to other industries is that healthcare requires more than just the handling of computer systems and management.

All managed services within healthcare must also guarantee full encryption of medical data and records to avoid leakage of sensitive patient information. Failure to protect this data will damage the reputation of the healthcare facility. A reliable service will also fully conform to other important regulations set by the healthcare industry, including the “Health Insurance Portability and Accountability Act.” After these measures are met and the managed service provider is compatible with the healthcare facility, this type of service can provide a streamlined and effective monitoring system that is efficient, reliable, and cost-effective.

Image Source: Cogno Scape

 

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