Practice Fusion has announced that they’ve been voted the No. 1 EHR across all specialties and practice sizes in the 2013 State of the Ambulatory Electronic Health Records Replacement Market survey independently conducted by Brown-Wilson’s Black Book Rankings. For the third year in a row, the EHR also took the top spot for primary care customer satisfaction, e-prescribing functionality and Meaningful Use achievement.
The across-the-board honors came in a year termed the “Year of the Great EHR Switch” by the Brown-Wilson group, due to the large number of respondents who expressed dissatisfaction with their current EHR. Nearly one in three respondents reported wanting to switch EHRs, with more than half of those planning to do so in the next year. Brown-Wilson, in its report, concluded that “EHR market shifters now pose to reallocate more than $5 billion in sales as the unstable vendor marketplace heats up.”
“We provide a free EHR, free support and we listen to our users to constantly improve our product,” said Ryan Howard, CEO of Practice Fusion. “Other EHRs nickel-and-dime their users for expensive products that don’t evolve, with little support. Brown-Wilson’s report confirms the inevitable: there will be major shifts in the EHR market in the coming months.”
Vendor viability is a key component to 84 percent of those considering an EHR switch, many of whom already feel limited by their existing vendor.
Brown-Wilson Group invited over 300,000 health IT and EHR users to evaluate more than 600 medical software and service providers, including 480 EHRs. Responses from 16,800 medical professionals, IT specialists and other EHR users are used to rank EHR vendors across key performance indicators, including training, reliability and trust.
“In a year when underperforming EHRs are beginning to lose their market share, we are pleased to recognize Practice Fusion as the top overall EHR in the switching market and the top ranked EHR among primary care practices for the third year running,” said Doug Brown, senior partner and founder of Brown-Wilson Group. “Practice Fusion’s free EHR is ideally placed to take advantage of all the dissatisfied users who plan to switch in the coming months.”
Practice Fusion has made thereport available for free here.