A new survey of physicians that switched Electronic Health Record systems ranks Amazing Charts #2 for customer satisfaction. Published by the American Academy of Family Physicians this month, the EHR Switch Survey: Responses from 305 Family Physicians is one of the first major studies examining the relationship between changing EHR systems and greater practice satisfaction. AAFP lists Amazing Charts as having gained net new switching customers during the survey period.
In response to the statement, “I am happy with our new EHR system,” practices that switched to Amazing Charts responded with the second-highest positive score. The article explains: “On this last point, it seems worthwhile to note that two systems, Praxis and Amazing Charts, had zero negative responses to the statement, ‘I am happy with our new EHR system.'”
Fifty-nine percent of those surveyed agreed or strongly agreed that the new EHRs have useful new functionality; and fifty-seven percent agreed or strongly agreed that their new systems allow them to achieve meaningful use.
“The number of practices switching EHRs is growing as more and more physicians and their administrative teams realize their current system was the wrong choice and does not meet their needs,” said John Squire, president and COO of Amazing Charts. “Created by a family physician, Amazing Charts combines a high level of usability in clinical documentation and office workflow with overall affordability, which makes it ideal for physician-owned practices, especially in family medicine.”