More than 25 percent of both large and small ambulatory practices report that they are considering replacing their EMR, according to the latest KLAS report on ambulatory EMR perception. The study further finds that another 12 percent would like to replace their system but cannot do so for financial or organizational reasons. Which products are most likely to be replaced and which vendors providers are considering are also among the findings.
“There are different reasons for this shift,” said report author Jared Dowland. “Larger practices are seeking to consolidate from multiple EMRs and tighten their relationships with nearby hospitals, while smaller practices are seeking to resolve functionality, support, and cost concerns.”
As part of this study, KLAS interviewed more than 400 large and small practices [Read more…]
Despite almost 50% of organizations citing clinician adoption as the number-one challenge to front-end speech (FES) deployment, 9 out of 10 of the interviewed hospitals still plan to expand its use. This and other key findings are revealed in the latest KLAS report, entitled “Front-End Speech 2014: Functionality Doesn’t Trump Physician Resistance.”
Facilities interviewed saw a higher impact in nearly every category measured in the study, including reduced transcription costs, reduced documentation time and more complete patient-narratives.
“Physicians are resistant to changes in their workflow,” says report author [Read more…]
Providers using non-Epic clinical systems say that while it isn’t easy, they are able to share data with Epic. The methods being used to accomplish this and other key findings are shared in a recent KLAS report entitled “Epic HIE 2014: Everywhere, Elsewhere, or Nowhere Else?”
“Epic is seen by many competitors and providers as not playing well with others,” said report author Mark Allphin. “Yet the providers we interviewed told us a more complex story. Data is being shared, but the effort required to get there can be very different depending on whether you are on the Epic side of the exchange or with some other vendor.”
As part of this study, KLAS interviewed 28 providers about their experiences [Read more…]
Sixty-six percent of providers surveyed reported plans to keep or expand their current outsourced coding contract, yet many firms are struggling with scalability and quality in the current market. This according to the latest KLAS report Outsourced Coding 2014: Do You Have Enough Resources for the ICD-10 Transition?
Providers are turning to outsourced coding firms at an unprecedented rate, and while many report success with their current firm, scalability proves to be a consistent concern. Additionally, with a shortage of domestic resources, more and more providers are considering going offshore as a viable option. Providers are also working to build stronger relationships with their current firms.
“We are hearing from providers that as they look to the future, they are strategically building robust relationships with outsourced coding firms,” said Boyd Stewart, report author. “Recognizing that it is becoming a competitive market with limited resources, providers want to make sure they are able to get support and help from their outsourced coding firms when ICD-10 hits.”
The study showcases the performance of 11 different outsourced coding firms: 3M, Anthelio Healthcare, COMFORCE, Kforce, LexiCode, Maxim Health Information Services, MedPartners, Optum, Peak, Precyse and TrustHCS. For further details, visit KLAS online at www.KLASresearch.com/reports and view Outsourced Coding 2014: Do You Have Enough Resources for the ICD-10 Transition? The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current vendors.
Almost half of large hospitals interviewed indicated that they will be making a new EMR purchase by 2016, but only 22 percent of those buying decisions may still be up for grabs. This and other key findings were released in the latest KLAS report, entitled Acute Care EMR 2014: The Next Buying Wave.
Of the providers considering a change, 34 percent have already selected a vendor and another 44 percent are strongly leaning toward a specific vendor.
“Where the last round of EMR purchases was fueled by meaningful use requirements and enticing reimbursements, this next round is being fueled by concerns about [Read more…]
An early look into enterprise patient access reveals that a select few innovative vendors are heeding the providers’ call for a more holistic, workflow-driven approach. The KLAS report entitled Enterprise Patient Access 2013: Trying to Solve Patient Access Challenges shows that Emdeon, Passport, RelayHealth and SCI Solutions are leading a charge for an enterprise solution to help facilities realize financial efficiency on the front end.
But with the absence of a proven enterprise strategy, most facilities continue to look to bolt-ons from multiple vendors to accomplish tasks such as financial clearance, financial advocacy and patient liability. Providers are seeking partnerships with those vendors who really understand their concerns and can bring solutions with integration, automation and estimation services.
“With decreasing reimbursements, providers need to find new ways to improve revenue,” said Paul Pitcher, report author and [Read more…]
A new report from KLAS shows that ACO payer agreements are profoundly altering payer-provider relationships. The report, entitled Accountable Care Payers: Partners in a Changing Paradigm, examines early findings and results from providers who have entered into commercial-ACO payer arrangements.
The report reveals insights into four national payers at the forefront of the accountable care movement and the key strengths and opportunities for each.
“Some early leaders have forged the path for others to follow, and they are willing [Read more…]
For the fifth consecutive year, Impact Advisors has been ranked as Best in KLAS. This year Impact Advisors is ranked as the Best Overall Service Provider and the Number One firm in three separate market segments: Planning and Assessment; Clinical Implementation – Principal; and HIE Consulting.
“It is in an honor to rank Best in KLAS in one market segment as we have in years past, but to now achieve this prestigious ranking in three market segments while being named the Best Overall Service Provider is one of our proudest moments as a Firm,” says Peter Smith, Chief Executive Officer. “These Best in KLAS rankings demonstrate Impact Advisors’ commitment to our clients and the level of integrity we provide in each of our service lines. In addition, these rankings are a testament to the talent and dedication of our Associates. Further, these rankings highlight the incredible successes we have been able to help our clients achieve.” [Read more…]
MedPlus has announced today that its ChartMaxx® enterprise-wide electronic patient record system has been ranked the top healthcare Document Management and Imaging (DMI) software product, according to the 2011 Best in KLAS Awards: Software & Servicesreport, an independent ranking based on customer feedback on top healthcare information technology vendors.
In the 2011 report, ChartMaxx secured the highest overall score and product quality rating and 96 percent of customers said they would buy ChartMaxx again. ChartMaxx has received ‘Best in KLAS’ in the Best in KLAS Awards reports for 2010, 2009, 2008, 2006, 2005, 2004 and 2002. DMI software vendors provide products that can scan, create, archive, workflow and validate electronically stored documents and images. [Read more…]