Arcadia Solutions and AppNeta have announced a partnership that will allow Acradia Solution’s Managed Services Team to use AppNeta’s PathView Cloud solution to help identify and resolve performance issues that occur between the ambulatory practice and the Electronic Health Record application.
“When EHR applications don’t perform well, it can rock an organization to its core. Frustrated clinicians and patients lead to decreased productivity and dissatisfaction, impacting adoption, and ultimately limiting the EHR’s ability to support better, more efficient patient care,” said Bob Dupuis, Director, Managed Services, Arcadia Solutions. “In an ambulatory setting, these performance issues escalate quickly and loudly to the top of the organization. With AppNeta, we’re able to resolve performance issues rapidly and enable our team to proactively manage the EHR infrastructure. By providing this proactive support we are able to increase physician satisfaction and adoption, resulting in more efficient use of the EHR and ultimately improved outcomes.”
Arcadia Solutions’ Managed Services team currently supports over 500 providers [Read more…]