If you are growing tired of maintaining your ancient analog fax machine with its phone line connection, cover sheets, sensitive information left sitting in the output tray, and all the other things that make most IT and security folks loathe the word fax, then you are going to love the idea of fax server software.
Because so many physician offices remain reliant upon fax machines we wanted to cover an option that would allow them to continue to use faxing for communications but to do it in a much more secure fashion. For this review we decided to test GFI FaxMaker, a full featured fax management package that they claim will bring your practice’s faxing needs into the 21stcentury.
GFI FaxMaker can run on any currently supported Windows 32 or 64 bit server platform. It needs about 256 MB of RAM for itself, and any modern processor should be able to handle the software easily. You’ll need an analog fax modem or fax card, such as one of the supported fax cards on this page. They will require physical hardware, but GFI FaxMaker also supports TE Systems XCAPI and Dialogic SR140 software FoIP solutions. We decided upon a physical board since we have hardware servers available to test with. GFI FaxMaker also requires an Exchange email server.
Client setup is important, because you’ll want to be able to send and receive faxes from multiple computers in your office. We found the client setup process to be pretty simple. Since GFI FaxMaker integrates with your email server, any SMTP capable client can send an email to a fax number, or your users can send and receive faxes from their desks using the email application they are already familiar with. You can also install the GFI FaxMaker virtual printer driver, which makes sending a fax as easy as hitting the print button. Most users liked the email client option the best since they could pick fax numbers from their contacts already in their email.