TeleHealth Services has announced its new TIGR University web portal, a comprehensive customer service, training and support resource, enhancing the customer experience across its continuum of interactive patient engagement solutions. With the launch of this new proprietary web portal, TeleHealth is making it easier than ever for client hospitals to receive product education, news and information, as well as to interact and network with service and support professionals and peers on best practices.
“Just as TeleHealth revolutionized the way patients receive multimedia patient education resources, we are now revolutionizing customer service and support,” said George Fleming, CEO of TeleHealth Services. “This mix of innovative, on-demand technology and personalized training gives our customers expanded choices, allowing them to design the right level of interactivity and education to fit their patient population. This expanded option allows a new detailed level of training to help hospitals employ best practices for maximizing their return on investment, increasing patient satisfaction and reducing readmissions — all critical success factors for improving outcomes, quality ratings, cost savings and efficiency.” [Read more…]