Today’s EHR and HIT news includes customer acquisition updates from Healthland, who has signed Washington’s Ocean Beach Hospital as an EHR customer as well as news from MEDITECH on a recent KLAS report.
Ocean Beach Hospital Selects Healthland for EHR Solution
Ocean Beach Hospital and Medical Clinics is an integrated healthcare organization committed to providing high quality, patient-focused care for its growing coastal community. Located, in Ilwaco, Wash., the critical access hospital’s wide range of medical services includes emergency care, wellness programs, orthopedic surgery and cardiac rehabilitation.
“When looking for an EHR solution, we created a review team to consider the leading HIT vendors in the marketplace,” said Kendall Sawa, Ocean Beach Hospital CEO. “Our team spent one year in the reviewing process. After seeing a demonstration of the Healthland Centriq solution, we knew it was the right fit for our organization. Our decision to partner with Healthland was strongly based upon usability for our staff. We also felt that Centriq was designed specifically for a small, critical access hospital.”
“At Healthland, we are committed to serving rural healthcare providers,” said Tom Ziel, Healthland Senior Vice President of Sales. “Centriq is the only fully integrated EHR solution in the marketplace designed to enable small rural and critical access hospitals to meet and exceed the needs of their communities today and into the future.
“Healthland Centriq does this while providing quick and easy access to patient data, preventative care tools that allow providers to be proactive and increased productivity to allow more time for patient care and less time on paperwork,” Ziel said. “As a result, providers improve patient outcomes across all care settings in the community, including inpatient, clinic, emergency department and long-term care.”
Ocean Beach Hospital purchased Centriq Financials, Clinicals, and Emergency Department systems. The critical access hospital is currently implementing the solution and expects to “go live” on the system before the end of 2013.
“Strong customer support and partnership was also very important to us,” added Sawa. “I have been very impressed at the commitment and resources that Healthland has applied to help us succeed.”
Despite Challenges MEDITECH 6.0 Customers Say They Are Not Going Anywhere
In spite of lower than expected performance, 95 percent of current MEDITECH 6.0 customers say that MEDITECH is part of their long-term plans. Affordability and improved usability are outweighing performance and integration issues in providers’ minds. These and other key findings are highlighted in the latest KLAS report entitled MEDITECH 6.0: A Lot of Ground to Cover.
As part of the report, KLAS interviewed MEDITECH 6.0, MAGIC and C/S customers as well as customers of nine other EMRs. The report focuses on various aspects of the EMR’s performance, including usability, efficiency and support. Additionally, the report listed advice from current users for other providers considering 6.0.
“Providers had high expectations for MEDITECH when they announced 6.0 and in many ways the current version disappoints,” said report author Jon Christensen. “It is no surprise to anyone in the industry that providers are struggling with the software. What is a surprise is that despite current bumps, such a high percentage of providers are planning to stick with it. Overall, customers are optimistic that things will improve, and they expect MEDITECH to make up the ground they lost.”
The report compared that MEDITECH 6.0 performance to other EMRs, including Allscripts, Cerner, CPSI, Epic, Healthland Centriq, McKesson Paragon, MEDITECH C/S, MEDITECH MAGIC, Prognosis, Razor Insights, and Siemens Soarian.