Aprima Medical Software announced today new Spanish language functionality for the Aprima Patient Portal and Aprima Mobile app for physicians, enhancing the healthcare experience for the country’s largest segment of non-English speakers. Aprima is one of the first U.S. healthcare companies to offer a Spanish-language portal and mobile app, which are designed to boost patient engagement and communication between Aprima medical providers and their Spanish-speaking patients.
Native Spanish speakers account for 13% of the U.S. population, or about 41 million people. Until the release of Aprima’s Spanish-language capabilities, providers have had few options to engage these patients in their native language.
“We know that patient outcomes are enhanced when patients are more engaged in their own care,” said Aprima CEO Michael Nissenbaum. “By offering a Spanish language alternative in our Patient Portal, more patients will have the opportunity to communicate online with their physicians, to access educational information in Spanish, and to view and update their medical records. More patients will be able to participate in the healthcare decision-making process, which will lead to higher patient satisfaction and contribute to better health.”
Aprima’s Patient Portal enables fast, secure, and convenient multi-directional communications between patients, their providers, and practice staff. Patients have the convenience of accessing the portal from their computers or mobile devices. Both providers and patients will now have the option to select Spanish or English to view and input data. The Portal allows patients to enter their own information, view medication history, access their complete medical record, receive clinical summaries and patient education, schedule appointments, review billing statements, and make payments online. Active patient portal use reduces the workload for staff, creates greater practice efficiencies, and improves patient satisfaction.
“As the patient experience plays an increasing role within all healthcare organizations, valuable tools like the new Aprima Portal will play an increasing role in a practice’s long-term success,” said Jonathon Graham, CIO at Ortho Texas Orthopedics and Sports Medicine. “Not only does this release rival competing portal products and keep Aprima Customers positioned to meet Meaningful Use requirements, it does so while allowing patients to use it in either English or Spanish. We are passionate about Aprima’s portal and believe it reinforces Aprima’s stance as a customer-oriented organization. We know our Spanish-speaking patients will be very happy to have this new option.”
The addition of a Spanish language option in the Aprima Mobile app benefits the country’s growing number of native Spanish-speaking physicians. “While virtually all healthcare providers in the US speak English, many providers who use English as a second language would prefer to be able to interact with their technology in Spanish whenever possible,” said Nissenbaum. “By adding Spanish to our Mobile App for physicians, we are giving these doctors a choice to communicate in whatever language they feel most comfortable.”