A new study released Monday by Aeffect and 88 Brand Partners, shows higher satisfaction rates among patients today. The study asked patients questions about ease of access to information and depth of communication which the study found directly reflect a patients satisfaction. It’s believed that patients feel they receive better quality of care at facilities that use electronic medical records (EMRs), to the tune of 82%.
The study identifies that patients feel information is shared more clearly and communication is more responsive with physicians who utilize EMR as well as availability of information when compared to non-EMR users. Simple access to the information your doctor collects on you as a patient is at the core of addressing patient needs.
Additionally shared in the study, roughly 24% of Americans are using EMRs to order prescriptions, make appointments and find out test results. Another 52% are interested in using the systems, yet have not done so currently.
Almost 50% of patients surveyed state they take EMR access into consideration when choosing a doctor, it’s clear that effective use of EMRs is critica [Read more…]